Multi-site & national accounts
National commercial cleaning contracts across the UK
A national commercial cleaning contract puts every one of your UK sites on one specification, one account manager and one invoice. We recruit and vet locally, audit centrally, and report site-by-site so a warehouse in Leeds is held to the same written standard as a head office in London.
What a multi-site contract actually buys you
One specification, written per site
Each location gets its own scope of works and frequency table, drawn from a single master specification. That is what makes an audit meaningful — the cleaner, the manager and you are all measured against the same document.
Local labour, central control
Cleaning is a local labour business. We recruit in the town the site sits in, vet to the standard the sector requires, and manage the contract centrally so you are never chasing five regional offices for one answer.
Mobilisation that does not drop service
A dated mobilisation plan covers recruitment, TUPE consultation, DBS or site clearance, equipment placement, key-holding and the first audit. Handover happens on a fixed date with the incumbent still running until it.
Reporting you can take to finance
Consolidated invoicing with a cost line per site, plus audit scores and remedial logs. Budget holders see where the money goes and facilities sees where the standard slipped.
Mobilisation timetable
An illustrative four-stage plan, not a guaranteed four-week start. Agree dates for your estate after reviewing access, staffing, transfer responsibilities and equipment. Larger estates may need staged handovers.
| Stage | What happens |
|---|---|
| Week 1 | Site survey of every location, TUPE information request, draft specification issued. |
| Week 2–3 | Consultation with transferring staff, recruitment for gaps, vetting and clearances started. |
| Week 4 | Equipment and consumables placed, access and key-holding confirmed, schedules published. |
| Go-live | Handover on the agreed date; first audit on the agreed schedule at each site. |
Plan site-level responsibilities before award
Use one row per location to record scope, access, consumables, periodic work and exclusions. The blank matrix is a planning aid rather than a completed client record. Agree measurable checks: which task is inspected, who records an exception, who owns the correction and when it is rechecked.
| Requirement | Decision to record |
|---|---|
| Visit cover | Required visits, absence cover and the person responsible for arranging it |
| Quality checks | Inspection frequency, agreed criteria and how exceptions are recorded |
| Escalation | Site and contract contacts, acknowledgement and correction times agreed for the issue |
| Consumables | Who buys, stores, replenishes and pays for each item |
| Variations | How new tasks, occupancy changes and extra visits are approved and priced |
Discuss your sector requirements
Single-site enquiry instead? Get an office cleaning quote or check current UK cleaning prices.
National cleaning contracts: common questions
How many sites do you need before a national contract makes sense?
From around three sites. Below that, separate local contracts are usually cheaper. Above it, the savings come from one specification, one audit regime and one invoice rather than from the cleaning rate itself.
Do you use directly employed cleaners or subcontractors?
Confirm the employment or subcontracting model for each site in the proposal, including supervision, relevant checks and absence cover. Ask who is accountable for every location.
How does TUPE work when we move an incumbent contract to you?
TUPE may apply to a change of cleaning contractor, depending on the facts. Obtain case-specific employment advice and agree the relevant information, consultation and responsibilities before setting the transfer date.
How do you keep standards consistent across sites?
Every site is scored against the same written specification on a fixed audit cycle. Scores, photographs and remedial actions are reported centrally, so an underperforming site is visible to you before it becomes a complaint.
Can you cover sites outside your existing coverage?
Yes. We mobilise into new towns for contracted work — recruitment, vetting and equipment are part of the mobilisation plan agreed before the start date.
What does a national cleaning proposal include?
A site-by-site scope of works, frequencies, hours, consumables position, TUPE position, mobilisation timetable, audit and reporting regime, and a price per site with a consolidated total.